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FAQs

I need to make a return. What is the process? 

Please click here to read our return policy. 

 

What type of paper do you use to print? And how is it shipped? 

To ensure high-end prints, we only print on giclée paper and use high-quality pigments ink. The papers we use are acid-free which helps with long print life. For our prints, sizes 9x12 and below are shipped flat. Anything bigger is rolled and shipped in a tube. Canvases come wrapped and ready to hang. We ship them in a protective box to make sure nothing is damaged in route. If your order arrives damaged, please contact us. 

 

When will my purchase arrive? 

Production takes approximately 3 days, and shipping takes 5-7 business days. 

 

Do you have framing options? 

We currently do not offer framing options but hope to soon. If framing is something you would like to see in the future, please let us know. 

 

How can I apply to have my artwork featured? 

Please use the Artist Application survey to contact us and begin a conversation.

 

Who are the artists behind the pieces? 

Most of the artists we represent own small businesses. Many are mothers who work on the side, and many are youth or young adults just beginning their work. So on behalf of our artists, thank you for supporting the many small businesses here. Learn more about the artists HERE

 

My artwork arrived damaged or doesn't look right. 

Please send us a picture of the damage and we will send you a new piece.

We place our confidence in your honesty to provide the highest level of customer service. If we feel that you are abusing this policy, we will invite you to take your business elsewhere.  

 

Which countries do we ship to?

We currently provide free shipping within the United States. We are working on expanding on reach. Please contact us if you have a special request. 

 

Does Jesus is the Christ Prints offer wholesale? 

Yes, for certain vendors we do offer wholesale options. Please email us at Jesusisthechristprints@gmail.com with any inquiries. 

 

Didn't find your question here? Please contact us and we will get back to you within 24 hours.